Privacy Policy

Your privacy is important to us. This policy outlines how Ember Nova Quart Storm Architecture collects, uses, and protects your personal information.

Last updated: December 2024

Privacy Protection
Table of Contents

Information We Collect

Personal Information

When you contact us or use our services, we may collect:

  • Contact information (name, email address, phone number)
  • Project details and requirements
  • Property information and site details
  • Communication preferences
  • Payment and billing information
Technical Information

We automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website information

How We Use Your Information

Service Delivery
  • Provide architectural and design services
  • Communicate about your projects
  • Schedule consultations and meetings
Business Operations
  • Process payments and billing
  • Improve our services
  • Analyze website usage
Communication
  • Send project updates
  • Share design insights (with consent)
  • Respond to inquiries
Legal Compliance
  • Meet legal obligations
  • Protect our rights
  • Resolve disputes

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers

With contractors, consultants, and other professionals involved in your project.

Legal Requirements

When required by law, court order, or government request.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

SSL Encryption

All data transmissions are encrypted using industry-standard SSL technology.

Secure Storage

Data is stored on secure servers with restricted access and regular backups.

Access Control

Only authorized personnel have access to your personal information.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

You can control cookie settings through your browser preferences.

Your Privacy Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information (subject to legal requirements).

Opt-out

Withdraw consent for marketing communications at any time.

Privacy Questions?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Phone

(604) 555-0147

Email

info@embernovaquarstorm.info

Contact Support
Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.